Operator: Varnorexkhit, Grote Koppel 14, 3813 AA Amersfoort, Netherlands. Contact: info@varnorexkhit.world, contact@varnorexkhit.world, support@varnorexkhit.world, help@varnorexkhit.world.
Geographic scope and topic
This refund policy applies to purchases made via this website, which is operated from the Netherlands and serves customers in the European Union and other territories where we sell. The site offers food supplements (dietary supplements) only; our products are not medicines. We do not guarantee specific health outcomes.
1. Your right of withdrawal (EU consumers)
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving a reason. The withdrawal period expires 14 days after the day on which you (or a person you nominate) take physical possession of the goods. To exercise this right, you must inform us of your decision by a clear statement (e.g. by email or post using the contact details above). You may use the model withdrawal form available from the European Commission, but it is not obligatory.
2. Effects of withdrawal
If you withdraw, we will reimburse all payments received from you, including delivery costs (except any additional costs arising from your choice of a delivery method other than the least expensive standard delivery we offer), without undue delay and in any event not later than 14 days from the day we are informed of your withdrawal. We will use the same means of payment as you used for the original transaction unless you have expressly agreed otherwise; you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
3. Return of goods
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal. The deadline is met if you send back the goods before the period of 14 days has expired. You bear the direct cost of returning the goods. Goods should be returned in their original packaging where possible, in a resaleable condition (subject to any exceptions under applicable law for sealed goods that have been unsealed after delivery).
4. Defective or non-conforming goods
If the product is defective or does not conform to the contract, you have rights under applicable consumer law (e.g. repair, replacement, price reduction, or refund). Contact us with your order details and a description of the issue. We will respond within a reasonable time and in accordance with legal requirements.
5. Exclusions
Your right of withdrawal may not apply (or may be lost) in certain cases under EU law, for example: goods made to your specifications or clearly personalised; sealed goods which are unsealed after delivery and are not suitable for return due to health protection or hygiene; or perishable goods. For such cases we will inform you before you place your order where the law requires.
6. Contact
For any refund or return request, contact us using the details at the top of this policy. Please include your order reference (if any), the reason for your request, and any relevant evidence (e.g. photos of defective goods). We will process your request in line with this policy and applicable law.
7. Changes
We may update this Refund Policy. The "Last updated" date at the top will be revised. Changes do not affect your statutory rights. We encourage you to review this page periodically.